RENTAL AGREEMENT — EASY GO ORLANDO
This Rental Agreement ("Agreement") is entered into between 4You Prime Solution LLC, a Florida Limited Liability Company, doing business as Easy Go Orlando ("EGO" or "we"), and the Customer named at checkout or when placing an order ("you"). By proceeding, both parties agree to the following:
1. General
1.1 Acceptance of Terms. By clicking the "I Agree" button on the website, placing a rental order through www.easygoorlando.com or by any other means (phone, text, email, in person, through a concierge or third party, etc.), and/or by confirming your agreement verbally or in writing, you accept and agree to this Rental Agreement, the Website Terms of Use, and our Privacy Policy.
1.2 Opt-Out. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU MUST NOT PLACE AN ORDER, SIGN THIS AGREEMENT, OR ENGAGE IN ANY RENTAL TRANSACTION WITH EASY GO ORLANDO.
1.3 Modifications. Easy Go Orlando reserves the right to modify this Agreement at any time by publishing the updated version on our website. Material changes will be communicated via email and/or a notice on the website. Continued use of our services after any modification constitutes acceptance of the updated Agreement. Changes take effect immediately upon publication unless otherwise stated.
2. Definitions
2.1 "Website" refers to www.easygoorlando.com, owned and operated by 4You Prime Solution LLC, including all informational, promotional, and transactional content related to equipment rentals.
2.2 "Rental Period" means the period during which the rented equipment is available and/or in use or under the possession and control of the Customer, beginning at the time of actual delivery by EGO to the Customer or agreed location, and ending at the time of actual return to the agreed location. The Rental Period is automatically extended if the Customer fails to return the equipment without EGO's consent, subject to additional fees as described in Section 4.
2.3 "Damage Waiver" is defined in Section 6.
3. Services and Responsibilities
3.1 Orders as Offers. Placing an order constitutes an offer to rent the specified equipment, which EGO may accept or reject. If accepted, a confirmation will be sent via email. If rejected, EGO will make reasonable efforts to notify you. If you do not receive a response, contact us immediately — do not assume your order was confirmed or canceled.
3.2 Substitutions and Delivery Locations. After order confirmation, EGO reserves the right to substitute equipment if a model is discontinued or subject to a recall. Deliveries to private properties (hotels, theme parks, resorts, etc.) are subject to the property owner's permission. If access is denied, EGO may need to change the delivery location or cancel the order, and will make every effort to notify you and present alternatives.
3.3 Rental, Not Sale. This is a rental agreement. All equipment remains the property of Easy Go Orlando at all times and must be returned to EGO.
3.4 Inspection Upon Delivery. The Customer must inspect the equipment upon receipt to verify that the correct item(s) were delivered, that they are in good working condition, and that there are no defects or missing parts. Acceptance of delivery constitutes acknowledgment that the equipment is in satisfactory condition.
3.5 Care and Responsibility. The Customer agrees to use, maintain, and care for all rented equipment in a careful and responsible manner.
3.6 Defective Equipment. If any equipment appears defective, unsafe, or if the Customer does not know how to operate it correctly, the Customer must immediately stop using the equipment and contact EGO. EGO will determine the appropriate course of action, which may include repair, replacement, or a refund for the unused portion of the rental.
3.7 Return. The Customer agrees to return all rented equipment promptly to the location designated by EGO at the agreed return time.
4. Fees and Charges
4.1 Rental rates and other fees are listed on the website and will be detailed in your Order Confirmation.
4.2 The Customer agrees to pay all fees and charges on time, including but not limited to rental fees, optional damage waiver, taxes, and charges for damage and/or loss of equipment.
4.3 Fees are charged at the time of order placement, except for additional charges incurred thereafter.
4.4 Excessive Cleaning Fee. A cleaning fee of $20 per item will be charged if equipment is returned excessively dirty (e.g., gum, crayon, paint, glue, pen marks, dried food/beverages, vomit, urine, or feces).
4.5 Non-Return / Breach of Contract. If the Customer fails to return the equipment or breaches any term of this Agreement, EGO may charge the full replacement cost of the equipment plus any additional costs incurred (including retrieval expenses). This does not limit EGO's right to seek full compensation, including lost profits, consequential damages, punitive damages, and attorney's fees.
4.6 Late Return Fee. Return times are agreed upon at checkout and are essential. A late return fee of $20 per item will be charged for each hour or portion thereof beyond the agreed return time, plus any additional costs. If you anticipate a late return, contact EGO immediately. Fees may be waived at EGO's discretion in exceptional circumstances.
4.7 Damage and Loss. The Customer is responsible for any damage, missing parts, or loss during the Rental Period, regardless of fault, unless a Damage Waiver was purchased. The Customer will be charged the full replacement cost of any unreturned or irreparably damaged item.
4.8 Payment Authorization. Unless otherwise agreed, all fees and charges will be billed to the Customer's credit card on file as they are incurred. If payment cannot be processed, the Customer agrees to pay immediately upon notice from EGO.
5. Cancellations and Refunds
5.1 Cancellations made more than 48 hours before the first rental day are eligible for a 100% refund. Cancellations made less than 48 hours before the rental start date will receive a refund of the total amount paid minus a $50 cancellation fee.
5.2 For defective equipment, refund terms are governed by Section 3.6.
6. Damage Waiver
6.1 The Customer is responsible for all rented equipment from the moment of delivery until it is collected by EGO. Easy Go Orlando offers an optional Damage Waiver at the time of booking. If purchased, the Customer will not be charged for the replacement cost of equipment that is damaged or stolen during the Rental Period, EXCEPT IN CASES OF FRAUD OR INTENTIONAL MISUSE. The Damage Waiver must be selected at checkout and cannot be added after the order is confirmed.
6.2 Easy Go Orlando is not responsible for the theft or loss of personal items left in, near, or attached to rented equipment.
7. Term
This Agreement is effective from the date the order is placed until the end of the Rental Period, including any applicable extensions as described in Section 2.2.
8. Additional Customer Responsibilities
8.1 The Customer agrees to use all rented equipment in accordance with the manufacturer's instructions and guidelines provided by EGO.
8.2 The Customer is responsible for complying with all applicable local, state, and federal laws, as well as any rules imposed by property owners (such as theme parks, hotels, and resorts) regarding the use of rented equipment. The Customer agrees to hold EGO harmless from any fines, claims, or liability arising from the Customer's failure to comply.
8.3 The Customer confirms that they have read and agree to Easy Go Orlando's Terms of Use, FAQ, and Privacy Policy available at www.easygoorlando.com.
8.4 Only persons 18 years of age or older may place an order with Easy Go Orlando. By placing an order, you represent and warrant that you are at least 18 years old.
9. Disclaimer of Warranties; Limitation of Liability
EASY GO ORLANDO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING ALL PRODUCTS AND SERVICES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. EASY GO ORLANDO'S MAXIMUM LIABILITY ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE AMOUNTS ACTUALLY PAID BY THE CUSTOMER UNDER THIS AGREEMENT.
IN NO EVENT SHALL EASY GO ORLANDO BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, DEATH, OR LOSS OF PROPERTY ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, EVEN IF EASY GO ORLANDO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE CUSTOMER CONFIRMS THAT THEY HAVE READ THIS AGREEMENT AND VOLUNTARILY ASSUMES ALL RISKS ASSOCIATED WITH THE USE OF THE RENTED EQUIPMENT. THE CUSTOMER AGREES TO RELEASE, DISCHARGE, AND HOLD HARMLESS EASY GO ORLANDO, ITS AGENTS, CONTRACTORS, EMPLOYEES, OFFICERS, AND REPRESENTATIVES FROM ANY AND ALL LIABILITY FOR PROPERTY DAMAGE, LOSS, PERSONAL INJURY, DEATH, AND/OR OTHER CLAIMS THAT MAY ARISE. THIS RELEASE IS BINDING UPON THE CUSTOMER'S HEIRS, NEXT OF KIN, EXECUTORS, ADMINISTRATORS, AND ASSIGNS.
NO LEGAL ACTION MAY BE BROUGHT AGAINST EASY GO ORLANDO MORE THAN ONE (1) YEAR AFTER THE EVENT GIVING RISE TO THE CLAIM.
10. Indemnification
THE CUSTOMER AGREES TO INDEMNIFY, DEFEND, AND HOLD HARMLESS EASY GO ORLANDO AND ITS AGENTS FROM ANY CLAIMS, LIABILITIES (INCLUDING NEGLIGENCE, TORT, AND STRICT LIABILITY), AND EXPENSES, INCLUDING REASONABLE ATTORNEY'S FEES, ARISING OUT OF OR RESULTING FROM THE POSSESSION, CONDITION, USE, OPERATION, HANDLING, TRANSPORTATION, AND/OR RETURN OF RENTED EQUIPMENT, OR FROM ANY BREACH BY THE CUSTOMER OF ANY TERM OR CONDITION OF THIS AGREEMENT.
11. Notices
Any notice required or permitted under this Agreement shall be made in writing and delivered to the respective parties at their primary addresses or as otherwise provided. Notice is deemed received: (i) immediately if delivered in person; (ii) 5 business days after mailing if sent by air mail; (iii) 1–2 business days after dispatch if sent by express courier; or (iv) upon confirmed transmission if sent by email.
Easy Go Orlando contact: www.easygoorlando.com
12. Termination
12.1 Either party may terminate this Agreement for cause at any time upon written notice to the other party.
12.2 Easy Go Orlando may terminate this Agreement for convenience upon one (1) week's prior notice to the Customer.
12.3 The Customer may terminate this Agreement for convenience only in accordance with the cancellation policy in Section 5.1.
13. Intellectual Property
The Customer may not use Easy Go Orlando's trademarks, service marks, logos, or trade names without prior written consent from 4You Prime Solution LLC.
14. Arbitration
Any dispute, claim, or disagreement arising out of or relating to this Agreement shall first be addressed through good-faith negotiation between the parties. If not resolved within 60 days of written notice, the dispute shall be finally resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.
15. Governing Law
This Agreement shall be governed by the laws of the State of Florida. All disputes shall be litigated exclusively in the courts of Florida. The Customer irrevocably submits to the personal jurisdiction of such courts.
16. Assignment
The Customer may not assign, transfer, sublease, or lend the rented equipment to any third party without the prior written consent of Easy Go Orlando. Any unauthorized transfer constitutes a material breach of this Agreement. The Customer remains primarily liable for any such unauthorized use.
17. Waiver
The failure of either party to enforce any right under this Agreement shall not constitute a waiver of that or any other right.
18. Severability
If any provision of this Agreement is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.
19. Entire Agreement
This Agreement constitutes the entire agreement between Easy Go Orlando and the Customer with respect to the subject matter herein. No modification shall be binding unless made in writing and signed by both parties.
20. Survival
Sections 1.3, 2, 4, 6.2, and 9 through 20 shall survive the termination or expiration of this Agreement.