Frequently Asked Questions

Mobility scooter rentals at Easy Go Orlando start at $27 per day, with a 2-day minimum — so the smallest scooter order is $54 plus delivery. Multi-day discounts lower the daily rate the longer you rent. You keep the scooter for your entire trip and use it at Disney, Universal, SeaWorld and your hotel — far cheaper than the $65–85 per day Disney charges inside the parks.

Yes. The longer you rent, the lower your daily rate — and a full-week rental costs a fraction of renting inside the parks each day, since you keep the equipment the whole time. Message us on WhatsApp at (321) 522-6403 for the best rate on long stays.

Book online in about two minutes at easygoorlando.com, or by text/WhatsApp at (321) 522-6403. We recommend reserving at least 48 hours ahead. During Disney and Universal peak seasons and holidays, availability fills up fast, so the earlier the better.

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), plus Apple Pay, Google Pay and PayPal. Checkout is secure and quick, and you can also reserve by text or WhatsApp.

Cancel 48 or more hours before your rental for a full refund. Cancellations within 48 hours of the start incur a $50 fee. Full details are on our cancellation policy page, and our team is happy to help with any changes.

Delivery and pickup are FREE on orders of $99 or more, which most multi-day rentals easily reach. For orders under $99, a flat $45 delivery fee applies. Rentals of 7 days or more always ship free, no matter the total. We deliver to your hotel, resort, vacation home, the airport or the cruise port — and pick up at the end of your trip.

We hand-deliver your scooter to your hotel lobby or resort entrance on your arrival date — just provide your hotel name and arrival date when booking. Your equipment is ready when you check in, and we pick it up at the end of your stay, anywhere in the Orlando area.

Some Disney hotels don't allow a scooter to be left in advance — but don't worry, we'll be there at your arrival time to hand it to you in person. Just share your arrival details and we coordinate by text so it's effortless. Vacation homes and many hotels do allow early drop-off.

We deliver throughout the Orlando tourist area: Walt Disney World, Universal Orlando, Epic Universe, SeaWorld, International Drive, Lake Buena Vista, Kissimmee, Celebration and Davenport — plus MCO and Sanford airports and Port Canaveral cruise terminals.

Yes. We deliver to both Orlando International (MCO) and Orlando Sanford (SFB) airports, timed to your flight arrival so your scooter is waiting and you skip the long terminal walk. We can also pick up at the airport before your departure if that's easiest.

Yes — we deliver to all Port Canaveral cruise terminals. Book at least 48 hours before departure and we'll have your scooter ready at the terminal, then pick it up when your cruise returns. Also check your cruise line's onboard mobility-device policy.

Absolutely. Unlike in-park rentals that must be returned each night, your Easy Go scooter stays with you the whole trip. Use it at Disney one day, Universal the next, SeaWorld after that — all on the same rental. We deliver once and pick up at the end.

Yes. Our ECV scooters are welcome at Walt Disney World, Universal, Epic Universe and SeaWorld. You enter through the regular gate and ride right in — no paperwork needed.

At Disney, nearly all queues are scooter-accessible up to a transfer point near the ride. At Universal and Epic Universe, most queues are too narrow for ECVs, so you park the scooter and borrow a free loaner wheelchair at the attraction. A small electric wheelchair can usually stay in line.

Yes. All Disney transportation is accessible — buses have ramps and tie-downs, and the monorail, Skyliner and ferries are roll-on. Allow a couple of extra minutes on buses; drivers help position the scooter.

Scooters look alike, so we recommend tying a bright ribbon or tag on yours to spot it fast. Park only in marked scooter areas, take your key, and leave nothing valuable in the basket. If anything happens, call us and we'll help right away.

We rent electric mobility scooters (ECVs), electric wheelchairs / power chairs, single and double strollers, stroller wagons, and action cameras. Need a specific model or accessory? Message us at (321) 522-6403 and we'll match you to the right one.

ECV stands for Electric Conveyance Vehicle — the standard name for the electric mobility scooters used at theme parks. It lets guests with limited mobility, joint pain or low stamina enjoy a full day at Disney or Universal comfortably.

Yes. Our heavy-duty models support up to 440 lbs with a wider, more comfortable seat and a stronger motor — and they still fit in a car trunk. If the rider is over 300 lbs or 6'2", we recommend the heavy-duty for an all-day-comfortable ride.

Our scooters have an all-day battery — the long-range model covers about 24 miles per charge, more than enough for a long day at a large park like Magic Kingdom. The charger is included; charge overnight at your hotel.

Yes. Every model folds or disassembles in seconds and fits in the trunk of a standard sedan or SUV — no minivan needed. We show you how at delivery, and most guests load it in under 30 seconds.

Yes. Our scooters have simple controls and a comfortable seat, and every delivery includes a quick how-to. First time? Practice five minutes at the hotel — set the speed dial low and get used to the reverse beep and tight turns.

You can add handy extras to any rental: a cooler fan to beat the Florida heat ($3.90/day), an insulated cooler bag that holds up to 25 cans ($3.90/day), and a cup holder ($1.90/day). You can also add our optional damage waiver ($15 flat per reservation). Just select them when you book or ask us on WhatsApp.

Yes. Every scooter, wheelchair and stroller is cleaned and sanitized before each delivery, so it arrives fresh and ready for your family.

Yes — we offer an optional damage waiver for a flat $15 per reservation that covers accidental damage to the rented equipment during your rental period. It covers scratches, minor dents, and mechanical failure not caused by you. It does NOT cover theft, loss, intentional damage, or negligence. It's affordable peace of mind and highly recommended — just add it when you book.

If anything goes wrong, we replace your equipment fast — typically within about 2 hours — at no extra cost. Just call or text us at (321) 522-6403; support is available 7 days a week. Reliability and fast replacement are core to what we do.

Yes. We provide friendly support in English, Portuguese and Spanish, 7 days a week by phone, text or WhatsApp at (321) 522-6403. Brazilian and Latin American families can book and get help entirely in their own language.

Yes. We deliver scooters and wheelchairs to the Orange County Convention Center and nearby International Drive hotels for conventions and events — dropped at your hotel or the venue and picked up when you're done.

Yes. Weekly and multi-week rentals get our best daily rates, and the equipment stays with you the whole time. Contact us on WhatsApp at (321) 522-6403 for a custom long-term quote.

Absolutely. We help international visitors every day, including many Brazilian families. Book online or by WhatsApp, pay with an international card, and we deliver to your Orlando hotel — with support in English, Portuguese and Spanish.

Seniors, guests recovering from surgery, people with arthritis or joint pain, and anyone who tires from the long distances at the parks. Disney and Universal mean miles of walking a day — a scooter lets the whole family keep up and enjoy the trip pain-free.

Yes. Manual wheelchairs are $12 per day, standard motorized wheelchairs $27 per day, long-range power chairs $32 per day, and our reclining electric wheelchair with a UV canopy is $45 per day. All of them are delivered to your hotel, resort or vacation home and collected at the end of your stay, so you never have to fly with a chair or push one through the airport.

No. Disney does not allow wagon-style strollers inside its theme parks, and that applies to ours as well. Our wagons for 2 or 4 kids ($17 and $22 per day) are made for the resort, the vacation home, Disney Springs, pool days and everywhere outside the park gates. If you need something to use inside the parks, rent a single or double stroller instead — we will tell you that before you book rather than after.

Single strollers are $12 per day and double strollers are $18 per day, with a 2-day minimum. Delivery is $45, and free on orders of $99 or more. Every stroller is cleaned between rentals and brought to your hotel, so you can skip checking your own at the airport and skip the daily line at the park rental counter.

Yes. Cribs and pack-n-plays, car seats and infant carriers are delivered with the rest of your gear and picked up at the end of the trip. It saves you checking a car seat on the plane and saves the daily seat fee most rental-car counters charge. Message us on WhatsApp with your dates and we will put it on the same order as your scooter or stroller.

Yes. The rental follows you, not the park. The same scooter goes to Universal Studios, Islands of Adventure, Epic Universe and CityWalk, then back to your hotel — and out again the next morning. Universal's own in-park ECVs have to stay inside that park and be rented again each day, which also means walking from the parking lot to the rental counter without one.

Disney's in-park ECVs run $65-85 per day and must be returned when you leave that park, so you pay again the next day and you are on foot from the parking lot to the rental counter. Ours starts at $27 per day, arrives at your hotel before you need it and stays with you the whole trip — on the bus, in the parking lot and at Disney Springs in the evening. Multi-day discounts lower the daily rate the longer you keep it.

Yes. We rent action cameras with the accessories, delivered along with your scooter, wheelchair or stroller on the same order. It is a common add-on for families who want the trip on video without packing their own gear or worrying about it going missing.